Does sending an enquiry confirm my appointment?
No. Staff must confirm availability and appointment arrangements with you.
Can I speak to someone before booking travel?
Request an initial conversation to discuss your questions and the assessment process before arranging travel.
Is Arabic-speaking support available?
The website is available in English and Arabic. Confirm staff language availability with the hospital before your visit.
How long will I need to stay?
The expected stay depends on assessment and the individual care plan. Ask the clinical team before booking travel.
Should I upload medical records here?
No. The initial enquiry is for basic contact information. The team should explain an appropriate secure channel if records are required.
What if I need urgent help?
This website is not monitored as an emergency service. Seek urgent care locally when needed.